Business Administration

Business Administration

Around 3.2 million people help to keep businesses running in the public, private and not-for-profit sectors. This includes registered directors, company and chartered secretaries, general administrators and specialist administrators who, in addition to general administration skills, also need sector-specific knowledge to fulfil job roles such as legal or medical secretaries.

Progression opportunities

Level 2 & 3 opportunities

Business AdminLevel 4 opportunitiesBusiness Administration Higher level apprenticeship progression opportunities

What you will learn

Level 2 & 3

business administration apprenticeship framework diagram

Level 4

Business Administration higher level 4 apprenticeship framework diagram

Level 2 Diploma in Business Administration
read more

Mandatory Units

  • Communication in a business environment
  • Understand employer organisations
  • Principles of provide administrative services
  • Principles of business document production and information management
  • Manage personal performance and development
  • Develop working relations with colleagues

Optional Units

Group B

  • Administer the recruitment and selection process
  • Handle mail
  • Organise business travel or accommodation
  • Provide administrative support for meetings
  • Manage diary systems
  • Contribute to the organisation of events
  • Administration finance
  • ...and many more

Group C

  • Using email
  • Bespoke software
  • Spreadsheet software
  • Data management software
  • Word processing software
  • Customer service
  • ...and many more

Group D

  • Understand the use of research in business
  • Understand the legal context of business
  • Principles of marketing theory
  • Principles of digital marketing
  • Principles of customer relationships
  • Exploring social media
  • …and many more

 

Level 3 Diploma in Business Administration
read more

Mandatory Units

  • Communication in a business environment
  • Manage personal and professional development
  • Principles of business communication and information
  • Principals of administration
  • Principles of business

Optional Units

Group B

  • Contribute to the improvement of business performance
  • Negotiate in a business environment
  • Develop a presentation
  • Create bespoke business documents
  • Analysing business travel and accommodation
  • Administer parking and traffic charges and related services
  • Provide administrative support in schools
  • Monitor information systems
  • Manage legal case files and administrative processes
  • Administration finance
  • ...and many more

Group C

  • Manage team performance
  • Manage individual’s development in the workplace
  • Procure produces and/or services
  • Chairing and leading meetings
  • ...and many more

Group D

  • Principles of leadership and management
  • Principles of market research
  • Customer service
  • ...and many more

 

Level 4 Diploma in Business Administration
read more

Mandatory Units

  • Communication in a business environment
  • Resolve administrative problems
  • Manage the work of an administrative function
  • Manage personal and professional development

Optional Units

Group B

  • Contribute to the design and development of an information system
  • Manage information systems
  • Support environmental sustainability in a business environment
  • Prepare specifications for contracts
  • Manage events
  • Contribute to the improvement of business performance
  • Negotiate in a business environment
  • Develop a presentation
  • Deliver a presentation
  • Create bespoke business documents
  • Monitor information systems
  • Evaluate the provision of business travel or accommodation
  • Manage an office facility
  • Analyse and present business data

Group C

  • Manage a budget
  • Manage knowledge in an organisation
  • Develop working relationships with stakeholders
  • Develop and maintain professional networks
  • Manage physical resources
  • Prepare for and support quality audits
  • Manage business risk
  • Encourage learning and development
  • Manage a project
  • Initiate and implement operational change
  • Conduct quality audits
  • Develop and implement an operational plan
  • Design business processes
  • Optimise the use of technology
  • Establish business risk management processes
  • Manage a budget
  • Promote equality of opportunity, diversity and inclusion
  • Manage team performance
  • Manage individuals’ performance
  • Manage conflict within a team
  • Implement and maintain business continuity plans
  • Recruitment, selection and induction practice
  • Procure products and/or services
  • Collaborate with other departments
  • Chair and lead meetings
  • Champion customer service
  • Encourage innovation
  • Recruitment, selection and induction practice

 

Click to view current Apprenticeship vacancies here

Apprenticeships
facebook
facebook
facebook
facebook
facebook
facebook
facebook
facebook