Thank you for choosing GP Strategies Training Limited to deliver your training. This Customer Service Charter describes our service standards and guarantees. We truly want to provide our learners and employers with excellent quality service. If you have any feedback at any time, and especially if our service falls short of your expectations, we want to know about it. Much of the value we include in our service has come directly from our learners and employers suggestions. We welcome yours. You may find it convenient to refer to this charter when providing any feedback.